We are Iron Software. Formally, we are Iron Software LLC (“Iron Software”, “we”, “us” and “our”). Among other things, we build software libraries to solve real world problems. As part of this effort, we provide our services online, including via the website at https://ironsoftware.com/ (the “Iron Software Site”), as well as our occasional newsletter (collectively, the “Services”).
Each person or entity who uses our Services is referred to as a “user” or “you” or “your”. This
Privacy Statement and our Terms of Service (“Terms”) apply to each user.
This document is our statement of our privacy practices (“Privacy Statement”). Among other things, it explains how we and some of the companies we work with collect, use, share and
protect the information you provide to us (“your Content” or “User Content”). The User Content
may include any personally-identifiable information, including without limitation name, address,
telephone numbers, electronic mail and postal addresses, and other sensitive information that
identifies or is uniquely associated with an individual (collectively, “Personal Data”). This
Privacy Statement also discusses your choices about the collection, storage and use of your
Personal Data.
Any Content that is not Personal Data is referred to as “Non-Personal Data.” Non-Personal Data may include without limitation information about how users use the Services, what Services users select, how users respond to service offerings, how users share information with others, what users say they like and dislike, all of which we aggregate into larger data sets that do not identify individuals (collectively, “Behavioral Data” which is a type of Non-Personal Data).
As part of the Services, Iron Software may share data or reference tools that complement our libraries and other software provided by other parties, including third parties with whom we have contractual or affiliate relationships (collectively, “Partners”). In addition, our Partners may directly license or administer the licensing of our products and Services on our behalf. Please note that this Privacy Statement does not apply to any other websites, mobile applications, or businesses. This Privacy Statement applies to any Personal Data and other Content we collect or process via any means, including via our Services; although the focus of this Privacy Statement is on Content we collect via our Services. By using our Services, you consent to the collection, transfer, analysis, transformation, storage, disclosure and other uses of your Content, including your Personal Data, as described in this Privacy Statement.
For the purpose of any privacy laws which use the terms “controller” and “processor” with regard to Personal Data, Iron Software is the “Data Controller”, meaning that Iron Software is the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data. Our service providers and contractors who process Personal Data are each the “Data Processor”, meaning that they process Personal Data at our direction.
1. Information We Collect
As noted above, we collect Content from you while providing the Services. Some of the Content is Personal Data that we may use to contact you and connect you with other users, and which is necessary to provide the Services. Other Content we collect from you includes Behavioral Data and other Non-Personal Data that we aggregate, share, and use to improve our Services, and the services of others. We collect many different types of information from you, both directly and indirectly.
Information you provide us directly
We may collect the following information from you.
- Profile information: You may provide us with your name, address and other profile information that you choose to make public or share with other users.
- Location Information: We may ask for your postal address or your geographic
location information, especially if you place an order for Services with us. When you post User Content to our website or to social media, you may provide your location information, including global positioning system (“GPS”) data or other location information embedded in or accompanying the User Content (e.g., in tags or captions).
- Communications between you and Iron Software: We may send you emails,
SMS or text messages, and other electronic communications for sales and delivery, notices of changes/updates to features of the Services, technical and security notices, and for other purposes. We may collect and store these communications.
Information we gather from your use of our Services
We collect the following information from your use of our Services.
- Emails: We may save private emails sent to us by users, and we may share your
emails with any third parties or other users. Any public posts on Services may be
viewed by any user and is public to anyone who visits the Services. You may elect to
disclose certain Personal Data and Non-Personal Data. The information you submit
in any public forums is not confidential or private, and Iron Software does not protect
it. All information you choose to provide publicly, including information that identifies
you or others, can be read, collected, or used by other users and by other third
parties, and could be used to send you unsolicited messages and for other
purposes. - Social Media: In addition to media that we control, you may post comments, photographs, drawings and other User Content on third party social media, such as YouTube, Facebook, Instagram and X (formerly Twitter), each of which enforces its own terms of use and privacy policy for its service. As noted in the Terms, we may use and copy the User Content you post. More to the point, your User Content may contain Personal Data about you and other people in the form of names, email addresses, and location information. You should also be aware that a photograph or drawing of a person may be Personal Data to the extent the person may be recognized in and identified by the photograph or drawing, and medical or other healthcare information may be gleaned from any medical conditions, disorders or diseases are discussed or portrayed in the User Content, such as dietary restrictions. We may collect and use User Content and the Personal Data contained in the User Content to market our Services.
- Licensing Validation and Diagnostic Data: To validate, enforce, and support the
use of our licensing terms and conditions, we may collect limited information from
customer environments. This may include machine and user-level diagnostic data,
which helps us identify unauthorized usage, monitor installation limits, and improve
reliability. Examples of such data may include:- Device information such as machine name, operating system version, and encrypted device identifiers
- User environment information including username and domain name
- Encrypted project or installation identifiers
- General location metadata
- Analytics: We may use third-party analytics tools to help us measure traffic and usage trends and other Non-Personal Data (as that term is defined in our Privacy Statement) for the Services. These tools collect information sent by your device or our Services, including the web pages you visit, add-ons, and other information that assists us in improving our Services. We collect and combine this analytics information with analytics information from other users so that it cannot be used to identify any particular individual user. One of the analytics tools we use is Google Analytics. For more information and steps you can take to control the collection and use of your data, see the “Controlling the Collection and Use of Your Data” section below.
- Use of Session Replay Tools: We (or our third-party vendors on our behalf) may collect certain categories of personal information from you when you interact with our Services through the use of session replay tools. Session replay is a tool that recreates your sessions from our websites or applications (including visual elements), giving us (or our third-party vendors on our behalf) a better understanding of how you interact with our Services to help maximize the customer’s experience. Session replay tools that we may utilize include, but are not limited to, video-like playback, error tracking integration, application performance monitoring (APM) integration, real user monitoring (RUM) session timeline, and speed controls. Depending on your interaction with our website (for example, chat functionality,
submitting a “Contact Us” form, or other interaction), the categories of personal information we may also capture include, but are not limited to, name, phone number, email, mailing address, and other identifiers that you may provide. By interacting with our Services, you are consenting to us (or our third-party vendors on our behalf) capturing any interactions and any information (including personal information) you provide. - Metadata: Metadata is usually technical data that is associated with other data, including User Content. For example, metadata can describe how, when and by whom an item of User Content was collected and how that User Content is formatted. Iron Software may collect and store metadata, including about each user’s public posts on the Services.
- Log Data: Our servers automatically record information ("log data”) created by your
use of the Services. Log Data may include information such as your Internet Protocol (“IP”) address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device identifier, application identifier, and advertising identifier, search terms, and cookie information. We receive log data when you interact with our Services, for example, when you visit our website, sign into our Services or interact with our email notifications. Iron Software uses log data to review how we provide our Services and to measure, customize, and improve the Services.
2. How We Store Your Information
We currently provide the Services from within the United States, and we store all User Content, including Personal Data, that we currently collect and retain on servers inside the United States.
Certain types of User Content you submit to us might reveal your gender, ethnic origin, nationality, age, religion, sexual orientation, or other Personal Data about you or others. By using our Services, or by submitting your personal information to us, you consent to the collection, storage, processing and onward transfer of your personal information as stated in the current version of this Privacy Statement and the current version of our other online documents, including the Terms of Service.
3. How We Use Your Information
We share and use your Personal Data in the following circumstances:
- To provide and maintain the Services: including to monitor the usage of our Services.
- To manage Your Account: to manage your registration as a user of the Services. The Personal Data You provide can give you access to different functionalities of the Services that are available to you as a registered user.
- To validate and improve the licensing experience: Data used for licensing validation
and diagnostic information is collected securely and used only internally to validate and improve the licensing experience. It is never sold and is only shared when required for legal compliance or technical support. - Opt-in with Your Consent: We may ask for your permission to share your Personal Data with other people and organizations outside of Iron Software, including to provide you with Services. As with any opt-in procedure, you are under no duty to agree to a request that you opt-in.
- Partners and Affiliates of Iron Software: We may share your Personal Data with Partners to sell and provide the Services and with our Iron Software affiliates (meaning entities controlled by, controlling or under common control with Iron Software).
- Cookies:
- General: Cookies are unique identifiers that we transfer to your device to enable
our systems to recognize your device and to provide features and remember
your personalization choices. We use cookies to make it easier to access and
use our Services. Cookies are also used to display particular Content and to set
session identifiers for visitors who voluntarily join user areas. - Advertising: If your device permits analytics and advertising cookies, these
identifiers can then be used to create a profile of your interests, which allows
advertisers to display targeted ads that are more likely to be of interest to the
individual. They are also used to limit the number of times an ad is shown and to
help measure the effectiveness of advertising campaigns. Targeting cookies can
also be used for retargeting, where ads for previously viewed products or
services follow the user across different websites. The purpose of targeting
cookies is to improve the effectiveness of online advertising by showing users
ads that are more aligned with their preferences and interests.
- General: Cookies are unique identifiers that we transfer to your device to enable
- Controlling the Collection and Use of Your Data.
- Cookies: The help feature on most browsers will tell you how to prevent your
browser from accepting new cookies, how to have the browser notify you when
you receive a new cookie, or how to disable cookies altogether. Additionally, you
can disable or delete similar data used by browser add-ons, by changing the
add-on's settings or visiting the website of its manufacturer. Because cookies
allow you to take advantage of some of the Services’ essential features, we
recommend that you leave them turned on. - GPC: We honor general opt-out preference signals on users’ devices,
such as Global Privacy Control (GPC). Several state privacy laws require
that online platforms implement a “universal opt-out signal” such as GPC.
More information about GPC is available at
https://globalprivacycontrol.org/. - DNT: The "Do Not Track" setting has been found to enable the
fingerprinting of user devices, and companies have generally moved away
from this standard. Therefore, we do not honor the “Do Not Track” setting
on users’ devices.Global Privacy Control / Do not Track. - Google: For more information on how to control Google's collection and use of your data, please visit Google's page, "How Google uses information from sites or apps that use our services". Google also provides an opt-out plugin for web browsers, located at: https://tools.google.com/dlpage/gaoptout/.
- Other Options to Limit Personalized Advertising: The Network Advertising Initiative (NAI) and the Digital Advertising Alliance (DAA) each enable you to opt out of receiving personalized advertising in the future from their member organizations. NAI’s opt-out page is located at: https://thenai.org/opt-out/. DAA’s opt-out page is located at: https://optout.aboutads.info/.
- Cookies: The help feature on most browsers will tell you how to prevent your
- Opt-out Email or Postal Address: If you supply us with your postal or email address you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not want to receive such mailings, please let us know by sending an email to us at the “opt-out” address, below. We will remove your name from the list we use internally. Opting-out of these emails does not mean we remove your email from our system entirely, because we still retain your email addresses for other purposes.
- Required by Law: We may access, preserve and share your Personal Data in response to a legal request (like a search warrant, court order or subpoena). We may also access, preserve and share Personal Data when we have a good faith belief that it is necessary to: help to ensure security and integrity generally to the extent that your Personal Data is reasonably necessary and proportionate for those purposes; detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.
- Change of Control: If we sell or otherwise transfer part or the whole of Iron Software or our assets to another organization (e.g., a merger, acquisition, or reorganization), your Personal Data such as user name and email address, User Content and any other information collected through the Services may be among the items sold or transferred. You will continue to own your User Content, but the license you grant to us in the Terms may be transferred to others at Iron Software’s sole discretion.
- Non-Personal Data: We may share Non-Personal Data publicly and with publishers, researchers or connected sites. For example, we may share aggregated Non-Personal Data publicly to show trends about the general use of our Services. Non-Personal Data includes aggregated or collective information about multiple users that does not reflect or reference an individually-identifiable user.
- Other: In addition to some of the specific uses of information we describe in this Privacy Statement above, we may use Personal Data that we receive to:
- help you efficiently access your information after you sign in.
- remember information so you will not have to re-enter it during your visit or the next time you visit the Services.
- provide personalized Content and information to you and others, which, in the future, could include online ads or other forms of marketing.
- provide, improve, test, and monitor the effectiveness of our Services.
- develop and test new products and features.
- monitor metrics such as total number of visitors, traffic, and demographic patterns.
- diagnose or fix technology problems.
4. Your Right to Review, Request Changes, and Disclose Personal Data
Where required by applicable laws and regulations, each user may inspect and receive a copy
of his or her Personal Data as stored in the Services. In rare circumstances, we may deny a
request, and we may provide you with an explanation. If we deny your request, you may
request a review by another professional, who will be chosen by Iron Software, and we will
comply with the outcome of the review.
Subject to applicable laws and regulations, the Personal Data you provide to us remains
completely under your control. If you believe the Personal Data we have is incorrect or
incomplete, you may in writing request an amendment to your Personal Data. We will approve
or deny each request, and notify you of our decision. If approved, we will amend the Personal
Data. We will also make a reasonable effort to notify people to whom the Personal Data was
released. In the case of a denial, we will provide the reason for the denial and instructions on
how to appeal.
Any information or User Content that you voluntarily disclose for use of the Services, such as
your user name, your Personal Data or other User Content, may become available to the
public if you release it to other users or to the general public. Once you have shared your
Personal Data or your User Content with other people, or otherwise made it public, that
Personal Data and your User Content may be re-shared by others.
5. Changes to this Privacy Statement
We may modify our Privacy Statement from time to time on prior written notice sent to the
email address we have for you. For any user who has not provided us with an email address,
the revised Privacy Statement will become effective ten (10) calendar days after posting on the
Services. If you choose not to be subject to a revised version of this Privacy Statement, then
you may terminate your use of our Services.
6. Different Locations, Different Laws
The laws and regulations that address privacy rights and responsibilities (collectively, “Laws”)
are different from one to another. Indeed, some of the Laws do or do not apply depending on
different factors, including:
- Location or residence of the user.
- Location or residence of the individual that is the subject of the Personal Data (“Data
Subject”). - Location or residence of the person or organization that employs or contracts with the
Data Subject. - Location of each server or other machine where the Personal Data is received, stored,
processed or forwarded to. - Location of the relevant office of Iron Software or any company that processes Personal
Data.
Several of the Laws that concern users and Iron Software are discussed in this Section, but
these are not all of the Laws that may apply. In addition, if there is any conflict or ambiguity
between the statements made in this Privacy Statement and an applicable Law, then the Law
will control.
6.1 Consent to United States Law
All Personal Data and other data provided by users will be stored in the United States under
United States law. Accordingly, United States law will apply to all users. All users consent to
the application of the law of the United States in connection with the Services.
6.2 United States Federal and State Laws
Several of the federal Laws in the United States may apply to the Personal Data collected by
us. Congress has passed several federal information privacy and security laws, while each
state in the United States has passed and enforces information privacy and security laws that
apply to data subjects, data, and businesses resident in that state.
Currently, all Personal Data of Iron Software users is stored on servers and other machines
physically located within the United States. From time to time, Personal Data may be moved
between servers in the same location or may be moved to a different location. When we
receive a verified request by a user, we will provide the user with information required by
applicable laws regarding the location and storage of their Personal Data.
6.2.1 Children’s Online Privacy Protection Act (“COPPA”)
Currently, COPPA should not apply to the Services. Each user must be 18 years of age or
older. As noted in this Privacy Statement, if we learn any user is under the age of 18 (“Minor
User”), or if any parent or guardian contacts us, we will delete all information provided by the
individual from our Services. Moreover, users of the Services are responsible and liable for
compliance under COPPA and are prohibited from collecting, using, and/or disclosing personal
information from and about children in connection with the use of the Services, or assisting any
third party in doing so.
If you are the parent or guardian of a Minor User, and you become aware that your Minor User
has provided us with Personal Data or User Content, please contact us at
legal@ironsoftware.com and we will delete the information or User Content.
6.2.2 Your Privacy Rights Under State Laws
This section supplements the information contained elsewhere in our Privacy Statement and
applies to all visitors, users, and others (“consumers” or “you”). This notice of privacy rights
has been adopted in order to comply with United States state and federal laws, and any terms
defined in such laws have the same meaning when used in this notice.
California residents: Please see our document titled Your California Privacy Rights for
additional rights which may apply to you.
6.2.3 California: Rights of Minors
As stated in the section titled “Children’s Online Privacy Protection Act (“COPPA”)”, minors
are not permitted to register to use our site. However, if you are under the age of 18, and a
registered user of any site where this Privacy Statement is posted, California Business and
Professions Code Section 22581 permits you to request and obtain removal of content or
information you have publicly posted. Also, if you are a minor 16 years of age or older (whether
you’re a registered user or not), you have the right to opt-out from the collection and sale of
your Personal Data. To make such a request, please send an email or letter with a detailed
description of the specific content or information to the addresses provided in the section
below titled “How to Exercise Your Rights.” Please be aware that such a request does not
ensure complete or comprehensive removal of the Content or information you have posted and
that there may be circumstances in which the law does not require or allow removal, even if
requested.
6.2.4 Specific Rights Under State Laws
Under several state privacy and data protection laws, residents of those states may have one
or more of the following rights and may exercise these rights free of charge. Since these state
laws are generally modeled on the GDPR, the following list mirrors the GDPR section below:
- Right to lawfulness, fairness and transparency: Requires that we follow these principles
when processing your personal information - Right to Access: Access to your personal information and to certain other
supplementary information that this Privacy Notice is already designed to address - Right to Rectification: Require us to correct any mistakes in your information which we
hold - Right to Be Forgotten: Require the erasure of personal information concerning you in
certain situations - Right to Data Portability: Receive the personal information concerning you which you
have provided to us, in a structured, commonly used and machine-readable format and
have the right to transmit those data to a third party in certain situations - Right to Object to Direct Marketing: Object at any time to processing of personal
information concerning you for direct marketing - Right to Object to Automated Individual Decision Making: Object to decisions being
taken by automated means which produce legal effects concerning you or similarly
significantly affect you - Right to Restriction of Processing:
- Object in certain other situations to our continued processing of your personal
information - Otherwise restrict our processing of your personal information in certain
circumstances
- Object in certain other situations to our continued processing of your personal
You may also have the right to claim compensation for damages caused by our breach of any
data protection laws.
6.2.5 Rights Regarding Sensitive Data
Under state laws, you may have the right to opt-out of our processing Sensitive Personal Data,
or the right to prevent our processing your Sensitive Personal Data without your affirmative
consent. “Sensitive Personal Data” is defined differently by each state, but generally includes
Personal Data relating to one or more of the following categories:
- Social security, driver's license, state identification card, or passport number.
- Account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account.
- Precise geolocation.
- Racial or ethnic origin, religious or philosophical beliefs, or union membership.
- Genetic data.
- Biometric and health information.
- Information regarding a consumer's sex life or sexual orientation.
- Citizenship or immigration status
- Personal Data regarding a known Minor User.
6.3 Your Rights under the GDPR and UKDPA
If you are covered by the GDPR or by the United Kingdom Data Protection Act 2018 (“UKDPA”), you may have a number of important rights. In summary, those include:
- Right to lawfulness, fairness and transparency: Requires that we follow these principles when processing your personal information
- Right to Access: Access to your personal information and to certain other
supplementary information that this Privacy Notice is already designed to address - Right to Rectification: Require us to correct any mistakes in your information which we
hold - Right to Be Forgotten: Require the erasure of personal information concerning you in
certain situations - Right to Data Portability: Receive the personal information concerning you which you
have provided to us, in a structured, commonly used and machine-readable format and
have the right to transmit those data to a third party in certain situations - Right to Object to Direct Marketing: Object at any time to processing of personal
information concerning you for direct marketing - Right to Object to Automated Individual Decision Making: Object to decisions being taken by automated means which produce legal effects concerning you or similarly
significantly affect you - Right to Restriction of Processing:
- Object in certain other situations to our continued processing of your personal
information - Otherwise restrict our processing of your personal information in certain
circumstances
- Object in certain other situations to our continued processing of your personal
You may also have the right to claim compensation for damages caused by our breach of any
data protection laws.
For further information on each of those rights, including the circumstances in which they
apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’
rights under the General Data Protection Regulation, available at: https://ico.org.uk/for-
organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
If you would like to exercise any of those rights, please:
- Email, call, or write to us
- Provide us enough information to identify you: account number, user name, registration
details, order number - Provide us proof of your identity and address (a copy of your driver’s license or passport
and a recent utility or credit card bill) - Provide us with the information to which your request relates including any account or
reference numbers, if you have them.
If you make requests which are manifestly unfounded or excessive, we may charge a
reasonable fee based on administrative costs, or may refuse to act on the request.
The General Data Protection Regulation also gives you right to lodge a complaint with a
supervisory authority, in the European Union (or European Economic Area) state where you
work, normally live, or where any alleged infringement of data protection laws occurred. The
EU maintains a website which you may use to locate your supervisory authority, at
https://edpb.europa.eu/about-edpb/about-edpb/members
6.4 Use and Transfer of Your Information Out of the EEA
The Services are operated in the United States and third parties with whom we might share
your personal information as explained above are located in the United States. If you are
located in the European Economic Area (“EEA”) or elsewhere outside of the United States,
please be aware that any information you provide will be transferred to the United States. By
using the Services, participating in any of its services or providing your information, you
consent to this transfer.
The United States and many other countries do not have the same data protection laws as the
United Kingdom and EEA. While the European Commission has not given a formal decision
that such countries provide an adequate level of data protection similar to those which apply in
the United Kingdom and EEA, if you live in the EEA or the United Kingdom, any transfer of
your personal information will be subject to the derogation in Article 49 permitting non-
repetitive transfers that concern only a limited number of data subjects, as permitted by Article
49 of the GDPR that is designed to help safeguard your privacy rights and give you remedies
in the unlikely event of a misuse of your Personal Data. If you would like further information, see “Contact Us” below.
7. Use of Email Addresses and Other Contact Information
We collect the email addresses of those who voluntarily provide them to us. You may receive
subscription, editorial and other messages from the Services or from us. If you do not want to
receive email from us in the future, please let us know at legal@ironsoftware.com.
8. How to Exercise Your Rights
If you would like to exercise any of your rights as described in this Privacy Statement, please:
- Complete a data subject request form available on our website;
- Call us toll-free at +1 (855) 515-3060;
- Email us at legal@ironsoftware.com.
9. Verifying Your Identity
If you choose to contact us directly, you will need to provide us with:
- Enough information to identify you (e.g., your full name, address and customer or matter
reference number); - Proof of your identity and address (e.g., a copy of your driving license or passport and a
recent utility or credit card bill); and - A description of what right you want to exercise and the information to which your
request relates.
We are not obligated to make a data access or data portability disclosure if we cannot verify
that the person making the request is the person about whom we collected information, or is someone authorized to act on such person’s behalf.
Any Personal Data we collect from you to verify your identity in connection with your request
will be used solely for the purposes of verification.
10. Contact Us
If you have questions or concerns about this Privacy Statement, please contact us online at
legal@ironsoftware.com.
11. Revision Date and History
This Privacy Statement was last revised: 4/10/2025
Prior versions of this Privacy Statement are listed below:
- 4/11/2021
- 4/10/2025