Iron Software wants customers to purchase with confidence, knowing that they've chosen the best product for their needs. To this end, Iron provides the following:
- Products that may be tested for free in development
- Free trials keys for live deployment testing
- Full, 24/5 technical support from the engineers that built the product
- Extensive documentation, tutorials, code example and FAQs
Section 4 of the Iron Software EULA states that "All fees and payments are non-refundable", however Iron Software currently offers a 30-day money-back guarantee for all initial license purchases.
What can be refunded:An initial license purchase.
What cannot be refunded:
Technical Support & Product Update renewals. To check your active subscriptions, please see: https://help.ironsoftware.com/licensing/manage-a-subscription
Request a Refund
Please contact our sales team with your order number. We do request the reason for the refund, which helps to improve our support and processes.