Refund policy

Iron Software wants customers to purchase with confidence, knowing that they've chosen the best product for their needs. To this end, Iron provides the following:

  • Products that may be tested for free in development
  • Free trials keys for live deployment testing
  • Full, 24/5 technical support from the engineers that built the product
  • Extensive documentation, tutorials, code example and FAQs

Section 4 of the Iron Software EULA states that "All fees and payments are non-refundable", however Iron Software currently offers a 30-day money-back guarantee for all initial license purchases.

What can be refunded:

An initial license purchase.

What cannot be refunded:

Technical Support & Product Update renewals. To check your active subscriptions, please see:

Request a Refund

Please contact our sales team with your order number. We do request the reason for the refund, which helps to improve our support and processes.