Upgrades and Renewals FAQs

Common questions about license upgrades and product support & updates renewals

Technical Support & Product Updates: One year of Product Support & Updates is automatically included with all new license purchases. After that, it automatically renews yearly. Alternatively you can purchase a 5-year Support & Updates option which is a one-time, non-renewing purchase. You can always extend it later, when needed.
Support & Product Update Extensions: You can extend your license’s Support & Product Updates coverage at any time. Extend to uninterrupted coverage to access essential product updates, security feature updates, and support from our engineering team. Extend your Support & Product Updates Coverage.

Product Support & Update Renewal: Extends coverage for your existing license.
License Level Upgrade: Increases the number of developers, locations and projects you are covered for. Your Product Support & Updates coverage will be extended for free from the date of purchase.
Suite Upgrade: Upgrade to an IronSuite to unlock all 7 products. Your Product Support & Updates coverage will be extended for free from the date of purchase.
Royalty-free Redistribution Add-On: Required for distributed software and SaaS services.

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License Upgrades: Whether your team has grown or your project needs have changed, you can upgrade your license at any time. Upgrade after purchase and pay only the difference in license price + $100 USD upgrade fee. Your Support & Product Updates coverage will be extended from the date of purchase. Contact us to upgrade.
Add Royalty-free Redistribution Coverage: You can add Royalty-Free Redistribution to existing licenses. Coverage is required for packaged software products, SaaS, and OEM. Add Redistribution Coverage.