Upgrades and Renewal FAQs
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      Upgrades and Renewals FAQs

      Common questions about license upgrades and product support & updates renewals

      What are my Support & Product Update options?

      • Technical Support & Product Updates: One year of Product Support & Updates is automatically included with all new license purchases. After that, it automatically renews yearly. Alternatively you can purchase a 5-year Support & Updates option which is a one-time, non-renewing purchase. You can always extend it later, when needed.
      • Support & Product Update Extensions: You can extend your license’s Support & Product Updates coverage at any time. Extend to uninterrupted coverage to access essential product updates, security feature updates, and support from our engineering team. Extend your Support & Product Updates Coverage.

      What is the difference between a license upgrade and a Product Support & Updates Renewal?

      • Product Support & Update Renewal: Extends coverage for your existing license.
      • License Level Upgrade: Increases the number of developers, locations and projects you are covered for. Your Product Support & Updates coverage will be extended for free from the date of purchase.
      • Suite Upgrade: Upgrade to an IronSuite to unlock all 9 products. Your Product Support & Updates coverage will be extended for free from the date of purchase.
      • Royalty-free Redistribution Add-On: Required for distributed software and SaaS services.

      Can I extend my Support & Product Updates coverage?

      Can I join the mailing list to be notified about product updates?

      • Join our growing community of over 50,000 developers at https://ironsoftware.com/#join-mailing-list

      How can I manage my Support & Product Updates subscription?

      Can I upgrade my license level?

      • License Upgrades: Whether your team has grown or your project needs have changed, you can upgrade your license at any time. Upgrade after purchase and pay only the difference in license price + $100 USD upgrade fee. Your Support & Product Updates coverage will be extended from the date of purchase. Contact us to upgrade.
      • Add Royalty-free Redistribution Coverage: You can add Royalty-Free Redistribution to existing licenses. Coverage is required for packaged software products, SaaS, and OEM. Add Redistribution Coverage.

      Can I upgrade my existing license to an IronSuite?