Licensing FAQs

Common licensing questions

Can I talk to the sales team about the best license choice for my needs?

• Schedule a Call: Click here to request a phone call and schedule a time to speak with one of our sales representatives. Please be sure to leave an email address to enable our support team to reply to your request. You can also call 24/7 to leave a message at +1 (312) 500-3060.
• Live Chat: Click here to chat with a representative. The team covers global time zones, available 24 hours, Monday to Friday. If we’re not online, please send us a message and your ticket will be answered via email.

What is included in license coverage?

• Perpetual Licensing: Every team license is a one-time purchase with no renewal fees.
• Free Support & Product Updates: Every team license includes one free year of product updates and technical support services directly from the team that built the product.
• Extensions can be purchased at any time: IronPDF | IronOCR | IronXL | IronBarcode | IronWebscraper | IronQR | IronZIP | IronWord | IronPrint  
• Immediate Licenses: Registered license keys are delivered immediately after payment clears.

What do developers, locations, and projects mean?

• License Coverage: Coverage is based on the number of developers, developer locations by city, and projects. Learn more.
• Developers: The number of Individuals or Development Machines working on all projects using an Iron Product.
• Locations: Developer locations, counted by city. (Add Royalty-free Redistribution to unlock Unlimited Locations). Watch the video guide to locations.
• Projects: The total historical count of Projects produced using a single Iron Product license key.  Redistributable projects require additional SaaS and OEM coverage.

When is redistribution coverage required?

• Royalty-free Redistribution is required where an Iron product is inside a product you distribute or sell (software package, app, executable, etc.)
• SaaS or subscription services require Royalty-free Redistribution coverage.
• Royalty-free Redistribution also extends location coverage to unlimited locations.
• Learn more: https://help.ironsoftware.com/licensing/redistributable-products

Can I trial the product before purchasing a license?

• Free for Development: All products are free for development and testing within IDE, with no time restrictions. Install via NuGet.
• Free Deployment Trial: Want to try it in a live environment? Generate a free 30-day deployment trial key.

Can I get support during the trial period?

• Yes! Receive full support while on a trial - it's something we do that our competitors don't. You can also review our Support Policy.

How will I receive my license key?

• License keys are delivered automatically when payments are completed.

How to add the license key to my project?

• Instructions on adding a Live Deployment and Trial license keys can be found:
• IronPDF | IronOCR | IronXL | IronBarcode | IronWebscraper | IronQR | IronZIP | IronWord | IronPrint