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Technical Support & Product Updates

Iron Software sells perpetual licenses. Every initial license purchases include one-year of free Technical Support & Product Updates.

Why do I need Technical Support & Product Updates?

Active coverage enables you to:

  • Download & implement the latest product version release.
  • Access important security feature upgrades.
  • Receive technical support directly from the engineers who built the product.

How do I keep Technical Support & Product Updates up-to-date?

Initial licenses may be purchased with Technical Support & Product Updates increase to 5-years, or as a Technical Support & Product Updates Subscription - both of these allow you to stay up-to-date with the latest component improvements, bug fixes and most secure product versions as they are released.

How do I purchase Technical Support & Product Updates later?

 Technical Support & Product Updates can be extended,

I started a subscription. Will the price change?

Iron Software may adjust pricing for active Technical Support & Product Updates subscriptions, inline with increases in support channels, support levels and coverage, product and products features - though this may also extend to local market changes, and business reasons such as changes to local taxes and inflation.

How will I be notified?

If your price is changing, Iron Software will send you an email, with details about the price change at least 30 days before the billing date on which your price will increase.

What if I didn't see the notification about the price change?

If you did not see the email, please contact support@ironforware.com to confirm that your email address is registered.